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我用bq24040充电,为什么一直充都只能充到4.17V,GHG电平也一直为低,一直不能达到充满状态?

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我用bq24040充电,为什么一直充都只能充到4.17V,而且CHG脚一直都是低电平,不能跳变为高定平达到充满状态(我在CHG脚加了一个10K的上拉电阻接到负载电源上),但如果我把充电线拔掉再插上GHG脚电平就变为高电平了,为什么会这样?